The Leadership and Management Course – CMI Level 5 presents delegates with the tools and techniques to reflect on and develop their own management style. Through key leadership models, theories and case studies, participants will be encouraged to develop their own leadership approach and consider how this fits with the vision, mission and values within their organisation.
People are the most important part of any organisation and form the foundation for success. Building on team-based approaches to working and using factors that support high performance in teams, the delegates will consider how they can get the best out of their colleagues, understand the role of their team in the wider organisational context and how they can develop a culture of delivering results. In doing so, the sessions will focus on practical skills; leading difficult conversations, the power of listening and value of performance-oriented conversations and feedback. Crucially, participants will also consider how to solve problems and lead teams through change.
Through this engaging course, participants will develop the key behaviours, attributes and skills of successful leaders and build their own levels of confidence in these areas. They will reflect on their levels of impact, and develop strategies to work with people including influencing, dealing with difficult people and fostering a culture of positive performance in their areas of responsibility.