<img src="https://secure.leadforensics.com/146720.png" style="display:none;"> CMI Level 5 - Coaching and Mentoring Development Programme

CMI Level 5 - Coaching and Mentoring Development Programme

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CMI Level 5 - Coaching and Mentoring Development Programme

The CMI Level 5 Coaching and Mentoring Programme is underpinned by current theory and practice, focusing on coaching fundamentals; what effective coaching and mentoring looks like and drawing links to the achievement of goals. 

The programme is highly self-reflective and will help individuals to develop a better understanding of their own strengths, weaknesses and the influence they can have on others.  Participants will gain an insight into their role in building a performance-focused culture and how to maximise internal resources to build high-performing teams. The programme has been designed to help in the engagement of staff so that they become more productive and satisfied in their work. 

Participants will experience and reflect upon different coaching approaches, develop a sound understanding of effective coaching methods, and learn how they can adapt and develop their own approach to leadership within their organisation.  

The course will focus on how coaching and mentoring conversations can be used to directly support personal and professional development. 

Course Summary


CMI Level 5 - Coaching and Mentoring Development Programme awards the Level 5 Certificate in Coaching and Mentoring


4 Day

Delivery Method and Price:

Virtual Classroom:


About the Programme

This course will give you a fresh perspective on building trust, improving engagement, minimising conflict and managing for performance in teams, and is suitable for: 

  • Mid to senior-level managers and leaders who wish to improve their skills in coaching and mentoring
  • Consultants looking to formalise their knowledge of coaching and mentoring


This course is for you if you want to: 

  • Understand how high-performing teams work 
  • Improve self-awareness 
  • Learn individual coaching approaches 
  • Learn how to mentor and coach through change 
  • Know the tools to use to monitor impact 

This Programme reflects current practice in Coaching and Mentoring. Delegates will develop and expand their understanding and reflection on how these can be developed in an emerging digital and global economy. Participants can expect to engage in a range of group and individual workshop activities where role play, scenario setting, thought leadership activity and didactic learning will take place.

The taught elements of the course will include an overview of the following areas, to provide scope in the application of the tools and thinking together with core competencies and theoretical perspectives:

  • Defining coaching and its purpose
  • Understanding how high performing teams work
  • Improved self-awareness
  • Individual coaching approaches
  • How to mentor and coach through change
  • Understand how coaching and mentoring relate to organisational goals, and the tools which monitor impact

By attending this course, you will gain invaluable insights from industry experts in to new ways of working, innovative concepts and the latest theories that can be applied instantly on returning to your own organisation.


Session 1

Coaching Fundamentals

Key themes include:  

  • What is coaching and mentoring and why is it relevant to the organisation?
  • The Coaching Process – applying models to formal and informal coaching conversations
  • Personality
  • Developing self-awareness using metaphors

Session 2

Coaching People

Key themes include: 

  • Ethics and contracting 
  • Managing difficult conversations 
  • Tools for developing self-awareness 
  • Coaching practice 

Session 3

Coaching and Mentoring

Key themes include: 

  • Teams and coaching 
  • Motivational strategies  
  • Integrating coaching and mentoring into your leadership approach and supporting the needs and objectives of the business 
  • Coaching practice  

Session 4

Thinking Beyond the Individual

Key themes include: 

  • Coaching and mentoring in relation to individual and organisational change 
  • Problem identification and problem-solving in coaching and mentoring 
  • Valuation of coaching and mentoring, including cutting edge methodology in measuring return on investment (ROI) 
  • Group coaching practice 4 (Coaching Board or Action Learning) 
  • Perceptual positioning: seeing situations from others’ perspectives to better deal with conflict and improve self-awareness 
  • Your plan of action 

The CMI Level 5 Certificate in Coaching and Mentoring 


The CMI Level 5 Certificate in Coaching and Mentoring is designed for practising middle managers and those aspiring to senior management to develop coaching and mentoring skills. It helps people to identify the links between management coaching, mentoring and achieving business goals. 

Participants will be required to complete three 2,500 – 3,000-word written assignments. Each assignment requires taught theory to be applied to the organisational context: 

  • 5014 – Introduction to Management Coaching & Mentoring  
  • 5016 – Using Coaching & Mentoring Skills as a Manager  
  • 5017 – Coaching Practice & Theory 


As part of your course fee, you are given free and unlimited access to post-classroom tutorials. These are organised monthly and run by CMI-qualified tutors to help guide learners through the assignment writing phase. 

James Willerton

James Willerton


With more than 10 years of business consulting and professional service experience, James has developed a well-rounded and practical perspective on strategic development and human capital development at all levels and cross-industries both nationally and internationally.  With a focus on innovation in strategy development, James is a certified 'exceptional trainer’.  He has a diverse background in business management, innovation, strategy development, organisational development, recruitment and operations. 

During his role in recruitment, James applied advanced psychometric techniques and personally assessed over 1,000 candidates for client’s businesses, as well as his own. Combined with coaching, this has given him an advanced experience of dealing with the human psyche and obtaining optimal results for human capital and organisational development. 

James has a very approachable manner, with valuable real-world experience as an employer and a senior consultant to a wide-range of industries and organisations.

Pierson Stratford

Pierson Stratford


Pierson has 15 years’ experience as a consultant and facilitator, specialising in leadership, management and coaching. Experienced in the design and delivery of people development, Pierson uses coaching psychology to engage with leaders at all levels, supporting them to; be, have and do more. 

Highly experienced in talent development, from managing large graduate programmes to developing directors and senior leaders for global brands at an international level, Pierson adds value by making learning stick, while turning new knowledge into practical skills.

William McKee

William McKee


Starting out as a civil engineer responsible for large infrastructure projects, William became fascinated with the people side of business. Now a qualified business psychologist, and executive coach, he aims to bring a refreshingly practical approach to culture, people and performance. Over the last 10 years, he has worked with leaders and managers in organisations like British Airways, the Met Office, Bombardier, the NHS and multiple local authorities. He also spent time supporting SMEs and start-ups as well as working in the Middle East with one of the world’s largest food producers. As a result, he can relate to a wide range of people and organisational contexts. 


  • Member of the International Coaching Federation (ICF) and holds the Associate Certified Coach (ACC) credential 
  • Lecturer with Henley Business School, teaching on its Professional Certificate in Executive Coaching (PCEC) programme 
  • Holds a Team Coaching Certificate from the Academy of Executive Coaching (AoEC) 
  • Holds a foundation certificate in Nancy Kline’s Time to Think coaching method 
  • Recently interviewed for the book Coaching with Research in Mind on utilising psychometrics with coaching, as he aims to strike a balance between practical ‘rules of thumb’ and the latest evidence-based research. 

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Is this course right for you?

  • Understand how high performing teams work
  • Improve self-awareness
  • Learn individual coaching approaches
  • Learn how to mentor and coach through change
  • Know the tools to use to monitor impact


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