<img src="https://secure.leadforensics.com/146720.png" style="display:none;"> CMI Level 5 - General Practice Manager Development Programme
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CMI Level 5 - General Practice Manager Development Programme

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CMI Level 5 - General Practice Manager Development Programme

This programme is designed to support existing and potential managers and equip them with the skills they need to manage a GP practice. This engaging programme focuses on the leadership and management skills required to be successful in a mid-senior management position and will include current insights into evidence-based management, coaching and mentoring, conflict management and change. The programme is led by a highly-experienced NHS leader, and will be supported by current NHS insights, contextualised case studies, and first-hand experience of the challenges of being a leader in primary care.

Participants will develop their knowledge and understanding of practice management and reflect and grow in an enhanced learning environment, and become part of a strong and supportive national network of primary care leaders.

Course Summary

Qualification:

CMI Level 7 – Senior General Practice Manager Development Programme awards the Level 7 Certificate in Strategic Management and Leadership


Duration:

3 Day


Delivery Method and Price:

Virtual Classroom:
£1,550

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About the Programme

This course is for existing managers and potential managers in a primary care environment.

This course is for you if you want to:

  • Understand the key aspects of practice management and improve your overall performance as a leader and manager
  • Apply a range of coaching techniques to better understand the needs and strengths of colleagues, and get the best from your team
  • Create a professional environment where colleagues can flourish, and where patients will receive the best possible care
  • Gain insight into current issues in primary care, and how these relate to the practice manager role

Develop a strong, professional, national network of peers who you will be able to draw upon in the future

  • Demonstrate confidence in managing, coaching and developing multidisciplinary teams and individual colleagues
  • Demonstrate leadership skill, presence, and self-awareness in a senior position within Primary Care
  • Understand own working preferences, strengths and weaknesses, and how to most effectively utilise strengths
  • Consider own underpinning motivations, values and belief around self and others, and how these personal factors influence own leadership approach.
  • Demonstrate with certainty and clarity, the connection between accountability, visible leadership behaviour, and a high performing, Just culture within primary care
  • Analyse the role of Emotional Intelligence in leading, motivating and engaging with a diverse range of colleagues
  • Examine approaches to sensitively handle challenging conversations, conflict, and differing perspectives. Be able to mediate between and resolve complex inter-personal dynamics
  • Become an Evidence Based Practitioner, and engage with research and evidence in decision making, and management within primary care
  • Coach and Mentor colleagues to enhance performance and build trust and confidence in the Practice Team
  • Examine key, topical, drivers for change in Primary Care, and consider how these relate to own Practice
  • Examine how iterative, Agile, principles can help define solutions, and create a methodology for data driven improvement, to develop a strategic advantage
  • Examine the impact of change and utilise a variety of change management tools to support others through change
  • Enhance resilience and awareness of the needs of others, the impact of stress for those in high pressure roles, and how to lead with compassion

Session 1

  • The role of the practice manager
  • Leadership and management development
  • Leadership behaviours and evidence-based management in primary care

Session 2

  • Leading, coaching, and supporting the practice team
  • Leading a diverse multi-disciplinary team
  • Self-awareness and emotional intelligence
  • Leading courageous conversations
  • Finance and budgeting in practice management
  • Overview of finances in primary care
  • Managing budgets
  • Tools for effective management
  • Influencing positive performance and developing a blame-free culture

Session 3

  • Leading change and improvement and analysing drivers for change
  • Agility in planning and delivering work
  • Action planning and looking ahead

The CMI Level 5 Certificate in Management and Leadership

Assessment

The CMI Level 5 Certificate in Management and Leadership is designed to develop the skills needed to lead and manage individuals and teams, providing a broader knowledge of skills to help you to be more effective in specific management areas. 

You will be required to take the theory, thought leadership and research discussed on the programme, and implement it in your professional life.

Participants will be required to complete two 3,500 – 4,000-word written assignments that require taught theory to be applied to the organisational context:

  • 501: Principles of Management and Leadership in an Organisational Unit 714: Personal and Professional Development for Strategic Leaders
  • 502: Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success

Support

As part of your course fee, you are given unlimited access to post-classroom tutorials. These are organised monthly and run by CMI-qualified tutors to help guide learners through the assignment writing phase.

Amanda Meehan

Amanda Meehan

Tutor

Amanda Meehan has over 20 year’s experience in healthcare management with the last 12 years as an NHS Practice Manager. Passionate about the NHS and building a culture of continuous improvement and sustainability, Amanda also works as a Management Consultant in primary care and is an experienced Coach and Mentor for new managers and a Member of the International Coaching Federation and Fellow of the Chartered Management Institute. Amanda is also part of a team that have created a Virtual Practice Management Service and currently works as the Service Lead.

Amanda has also worked with PCNs and Federations undertaking successful quality improvement projects. Amanda is also a member of the Health Foundation's Q Community.


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Is this course right for you?

  • Understand the key aspects of Practice Management and improve your overall performance as a leader and manager
  • Apply a range of coaching techniques to better understand the needs and strengths of colleagues, and get the best from your team
  • Create a professional environment where colleagues can flourish, and where patients will receive the best possible care
  • Gain insight into current issues in Primary Care, and how these relate to the Practice Manager role
  • Develop a strong, professional, national network of peers, who you will be able to draw upon in the future

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