On completion of this programme, delegates will:
- Understand digital disruption and its impact, opportunities and threats, plus emerging themes and current trends.
- Foster a digital culture within the organisation that promotes agility, innovation, and continuous learning.
- Apply design thinking principles to enhance customer experience and create customer-centric digital solutions.
- Understand the importance of digital governance and risk management in ensuring the responsible and secure implementation of digital initiatives.
- Enhance leadership capabilities specific to the digital era, such as digital fluency, data-driven decision-making, and managing virtual teams.
- Recognise ethical considerations and implications associated with digital transformation and emerging technologies.
- Develop a strategic mindset for aligning digital transformation initiatives with organisational goals and driving competitive advantage.