On completion of this programme, participants will understand how to:
- develop and implement a company and department’s IT and digital strategies and policies
- select and implement suitable technologies to streamline all internal operations and help optimise strategic benefits
- design and customise technological systems and platforms to improve customer experience
- plan the implementation of new systems and provide guidance to IT professionals and other staff within the organisation, while retaining control of the company’s IT systems
- approve purchases of technological equipment and software and establish partnerships with IT providers
- oversee computer systems and networks in the organisation to ensure optimal performance
- direct and organise IT-related projects
- monitor changes or advancements in technology to gain competitive advantage
- analyse the costs, value and risks of information technology, to advise management and suggest actions
- lead and motivate a successful organisation and perform effective change management
- build and maintain a successful management team
- understand and apply good IT governance