<img src="https://secure.leadforensics.com/146720.png" style="display:none;"> The Role of the Chief Information Officer

The Role of the Chief Information Officer

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The Role of the Chief Information Officer

The term CIO, or Chief Information Officer, is used in technology-dependant organisations for the executive who is accountable for the management and delivery of business systems, technology and information. It is often seen as a hybrid role, combined with areas of responsibility such as business process and change management. 

It is the CIO's job to innovate, collaborate, balance the IT budget and motivate IT staff. The position differs from an IT Director or traditional IT Manager because it carries board-level accountability, often accompanied with a wide influence over internal issues. 

With this in mind, the ‘Role of the Chief Information Officer’ course is designed to equip you with the tools and knowledge to perform this important new role. Through attendance, you will learn how to engage with the wider corporate aims of the organisation, ensuring that strategies are aligned to the new technological opportunities and realities of modern company IT practice.


Course Summary


2 Day


Virtual Central Manchester Central London

Delivery Method and Price:

Virtual Classroom:

Face to Face Classroom:


About the Programme

Historically, IT departments have provided company staff with the technology they required. People now use more sophisticated technology in their private lives than the office and they’re demanding to use the same equipment at work. 

In the face of this rapid change, IT departments are changing from being providers to brokers of services, as individual company departments make their own policies on important matters such as energy provision and cloud computing. 

Business leaders and CIOs need help to cope with these rapid changes. The CIO needs to regain the trust of the business to apply effective governance of IT and environmental policies. There is an urgent need for education and mentoring for CIOs if this is going to happen. 


On completion of this programme, participants will understand how to: 

  • develop and implement a company and department’s IT and digital strategies and policies 
  • select and implement suitable technologies to streamline all internal operations and help optimise strategic benefits 
  • design and customise technological systems and platforms to improve customer experience 
  • plan the implementation of new systems and provide guidance to IT professionals and other staff within the organisation, while retaining control of the company’s IT systems 
  • approve purchases of technological equipment and software and establish partnerships with IT providers 
  • oversee computer systems and networks in the organisation to ensure optimal performance 
  • direct and organise IT-related projects 
  • monitor changes or advancements in technology to gain competitive advantage 
  • analyse the costs, value and risks of information technology, to advise management and suggest actions 
  • lead and motivate a successful organisation and perform effective change management 
  • build and maintain a successful management team 
  • understand and apply good IT governance 

Session 1

Key themes include: 

  • The role of the CIO 
  • Developing effective systems and teams – meeting the challenges 
  • Value from planning before execution 
  • Taking control of the organisation’s function

Session 2

Key themes include: 

  • Managing an evolving environment 
  • Crisis management in action 
  • The world of leading in a digital age 

Whilst this programme is not linked to a formal qualification, it will contribute to delegate’s ongoing personal and professional development

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Is this course right for you?

  • Understanding software applications
  • Ability to do basic maths calculations
  • Using content management systems
  • Proficiency in establishing IT service frameworks and IT security policies
  • Mastery at establishing strategic service provider partnerships
  • Ability to recruit and direct IT staff members
  • Project management
  • Budget management skills
  • Aptitude for customer engagement analysis
  • Legal expertise in relevant areas
  • Corporate financial skills
  • Data management skills
  • Vendor and partner management
  • Expertise in compliance and security


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