<img src="https://secure.leadforensics.com/146720.png" style="display:none;"> The Resilient Manager – CMI Level 5

The Resilient Manager – CMI Level 5

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The Resilient Manager – CMI Level 5

In the midst of economic and business uncertainty, change is the only constant. In these uncertain times there is a significant need for leaders to identify personal strategies for their own physical and emotional resilience and be able to promote these behaviours across their organisation.  

Resilience is the ability to manage and adapt to adversity and is important for successful leaders to thrive. The ability to persevere in the face of adversity is perhaps the essential mark of an effective leader. A resilient leader must maintain control, remain grounded and flexible amidst uncertainty. Without a clear and flexible mindset leaders become rigid and difficult to cope.  

The Resilient Manager course has been designed to equip leaders with the practical skills, techniques, and tools to perform more resiliently.  The course enables leaders to take the learning back to their teams, enabling others to upskill on their own resilience.  

Resilient leaders overcome an ever-evolving, complex and challenging environment whilst driving performance and growth.  

Course Summary


CMI Level 5 Award in Leadership and Management - Optional


2 Day

Delivery Method and Price:

Virtual Classroom:


About Us

About the Programme

The Resilient Manager Course has been designed for leaders and senior managers who directly lead/manage people, teams, or projects. This course is especially beneficial for leaders who work in challenging, high pressured and emotionally demanding environments. Or Professionals who recognise the benefits of enhancing their own resilience and the resilience of their teams.


This course will help you…  

  • Understand the importance of being a Resilient leader in the effective management of projects, teams, and organisations.  
  • Understand how to inspire, influence, and build high-performing resilient teams.  
  • Build on your resilient leadership and management skills.  
  • Learn resilient management techniques and tools and improve your performance foster a diverse, positive, and inclusive working environment. 
  • Be better equipped to thrive and perform in challenging, high pressured and emotionally demanding work environments.  
  • Build resilience in people, teams and at an organisational level. 
  • Take away practical techniques to further develop your own resilience. 

On completion of this course, delegates will: 

The aim of this 2-day course is to enable leaders and mangers to operate more effectively by developing a resilient mindset and through the utilisation of effective tools and techniques. 

Participants will develop an in-depth understanding of resilient leadership strategies and techniques, identifying how to best integrate key elements into their own leadership approach. 

Participants will: 

  • Explore the different dimensions of resilience, wellbeing, and leadership
  • Have a clear understanding of an inclusive leaders’ role in overall leadership and effective management of the organisation
  • Explore their self-awareness and develop approaches to reduce anxiety and stress
  • Learn how to stay calm, focused and keep your confidence high in challenging situations, leading to better decision making
  • Understand how to inspire, influence, and build high performing and resilient teams
  • Improve their resilience enabling then perform at their peak both professionally and personally
  • Increase their agility and ability to respond to change and pressure
  • Learn how to better manage working relationships to be close enough to influence yet distant enough to lead effectively
  • Be equipped with resilient leadership and management skills to enhance team wellbeing, performance, collaboration, and agility
  • Confidently be able to deploy a range of resilient management techniques and tools in a professional environment 
  • Develop individual and/or group action plans focused on creating a more resilient and productive workplace
  • Learn how to lead from a place of clarity, calmness, and confidence


Session 1

Exploring and Understanding the Importance of Resilient Leadership  

Key themes include: 

  • The changing face of Leadership and strategies needed for managing multiple and remote leaders and teams
  • Leadership behaviours and attitudes regarding pressure and resilience
  • Understanding the nature of resilience
  • Exploring the relationship between resilience, pressure, stress, and adversity 
  • Self-reflection and developing tools for emotional awareness and a resilient mindset
  • Building and applying resilience skills to your team and techniques to encourage resilience in others

Session 2

Building Resilience in the Workplace Strategy

Key themes include: 

  • Explore the connection between resilience and performance to harness a culture that supports high-performing resilient teams 
  • Developing affective recruitment, on-boarding, and performance management systems
  • Identify characteristics of low resilience in yourself and others
  • Support and mentor employees with low resilience and ensure the wellbeing of others and your team
  • Tools and techniques for embedding resilience within the team and organisation

The CMI Level 5 Award in Management and Leadership  

The CMI Level 5 Award in Management and Leadership is designed for leaders and senior managers who have the authority and personal inspiration to translate organisational strategy into effective performance. 

This qualification requires senior and aspiring senior leaders to build on their skills in strategic management and leadership and to focus on the requirements of inter-organisational strategy. You will be required to take the theory, thought leadership and research discussed on the course, and implement it in your professional life by focusing on your own leadership development, and positively challenging organisational strategy. 

You will be required to complete one 3,500 – 4,000-word written assignments that require taught theory to be applied to the organisational context: 

  • Unit 502: Developing, Managing and Leading Individuals and Teams to Achieve Success. 


As part of your course fee, you are given unlimited access to post-classroom tutorials. These are organised monthly and run by CMI-qualified tutors to help guide learners through the assignment writing phase. 

Kim Rutherford

Kim Rutherford


Kim Rutherford is a Psychotherapist, Author, Leadership Consultant, Life Coach, Founder of the unique 8Wise™ Method and host of the Live The 8 Wise Way podcast. She is a mental wellness specialist. 

With over 30 years’ experience of mental health and psychological wellbeing, both personally and professionally, and also a 15 year international career in people development as a senior manager, Kim is very passionate about supporting others to develop a healthier, happier mind, and a clear focus in their life through practical tangible methods.  

James Willerton

James Willerton


With more than 10 years of business consulting and professional service experience, James has developed a well-rounded and practical perspective on strategic development and human capital development at all levels and cross-industries both nationally and internationally.  With a focus on innovation in strategy development, James is a certified 'exceptional trainer’.  He has a diverse background in business management, innovation, strategy development, organisational development, recruitment and operations. 

During his role in recruitment, James applied advanced psychometric techniques and personally assessed over 1,000 candidates for client’s businesses, as well as his own. Combined with coaching, this has given him an advanced experience of dealing with the human psyche and obtaining optimal results for human capital and organisational development. 

James has a very approachable manner, with valuable real-world experience as an employer and a senior consultant to a wide-range of industries and organisations.

Caroline Bainbridge

Caroline Bainbridge


Caroline is a qualified and experienced psychoanalytic consultant. She takes a distinctive approach to her consulting work with groups and organisations, paying special attention to what lies beneath the surface of everyday experience at work. The emotional dynamics of work impact on teams in ways that often go unnoticed. Caroline is an expert in working sensitively to create new understanding for teams, helping to improve work relationships and to bolster productivity. She is also able to advise on change management and business development. 

Caroline trained at the Tavistock and Portman NHS Trust between 2012-2014, gaining her MA Consultancy and the Organisation: Psychoanalytic Approaches. She has provided consultancy services to diverse clients including a major news magazine, a charity focused on homelessness and addiction, a theatre group, a university, a psychoanalytic governing body, and a local grassroots regeneration organisation 

Caroline is a registered and experienced Analytic Network Coach, and a registered member of the Eco-Leadership Institute. She brings a careful eye and a sensitive ear to her coaching practice, focusing on your experience to help you to shape strategies, and to thrive while developing skills for the future. 

Caroline has a special interest in working with young people, leaders, and aspiring writers, helping them to make strategic choices about issues linked to professional and educational development. She offers coaching packages and bespoke programmes according to your interest and need. 

Our dedicated In-House Training team can work with you to create a tailored training course that creates an optimal learning experience. Our bespoke built training programmes are designed around your needs and allow you to meet the specific requirements of your business.

Click here to view our In-House Training services.

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Is this course right for you?

  • Explore the different dimensions of resilience, wellbeing and leadership
  • Have a clear understanding of an inclusive leaders’ role in overall leadership and effective management of the organisation
  • Learn how to stay calm, focused and keep your confidence high in challenging situations, leading to better decision making
  • Learn how to better manage working relationships to be close enough to influence yet distant enough to lead effectively


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